Support

Support that follows the machine

  • Remote installation guidance
  • Installation manual
  • Installation videos
  • Optional on-site technician
  • Remote diagnostics
  • Starter spare-parts options
  • Maintenance guidance
  • Manufacturer warranty assistance

Installation

You are never left with a crate and no plan.

Every JetWash system comes with free installation instructions and the necessary tools, so operators can put the car wash up quickly after delivery.

INCLUDED FREE WITH EVERY SYSTEM

JetWash ships free installation instructions and the tools you need — so the machine goes up quickly after it lands, without hiring an outside installer.

01

Remote installation guidance

A JetWash engineer joins you by video call and walks your crew through the build, step by step.

02

Installation manual

Illustrated assembly drawings with every bolt, bracket and clearance dimension called out.

03

Installation video

Filmed walkthroughs of a full install you can follow on a phone right at the bay.

04

On-site master installation

Optional: our technician travels to your site and supervises the install end to end.

Parts & support

Built to keep running.

Every JetWash system includes essential replacement parts, maintenance tools and technical documentation—giving operators what they need to handle routine service without unnecessary downtime.

Included with your system
Open JetWash maintenance case with professional tools, a cordless drill, service manual and replacement components
System ready

Essential spare parts included.

  • Sealing gear belt
  • Nylon guide wheel
  • Proximity switch
  • Aluminum alloy wheel
  • High-pressure nozzle
  • Pneumatic fittings
  • Air-pressure gauge
  • Remote-control battery
  • One-way valve
  • Drive belt
  • Water solenoid valve

Maintenance kit included

Professional tools for routine installation, adjustment and service.

Essential parts package

Common wear components are included for faster replacements.

Three-year parts coverage

Replacement support for qualifying machine component failures for three years, subject to the written warranty terms.

Need installation or service support?

Talk to JetWash support

Documentation

Manuals, drawings and spec sheets

Documents are issued per model and revision so you always work from current drawings. Email us the model you are evaluating and we will send the pack the same working day.

Technical spec sheet

Dimensions, pressure, flow, power draw, water consumption and shipping weights.

Request by email →

Foundation & utility drawings

Pad layout, drainage, water line sizing and electrical service requirements.

Request by email →

Operating & service manual

Daily operation, chemical dosing, winterisation and scheduled maintenance.

Request by email →

Email response

Within 1 business day

Remote diagnostics

Same day for down machines

Warranty parts

Shipped from stock, 24 months

How Purchasing Works

  1. 01Request a project quote.
  2. 02Review the selected equipment, options and shipping.
  3. 03Sign the purchase agreement.
  4. 04Pay the initial deposit by ACH or bank wire.
  5. 05Receive production updates and inspection media.
  6. 06Complete the remaining milestone payments.
  7. 07Coordinate shipment and installation.

Payment schedules, deposit terms, production timelines and cancellation policies are provided in the customer's written purchase agreement.

Request a Quote